Privacy Policy.
Welcome to Where in Calicut, a location based digital discovery platform operating in Kozhikode (Calicut). Our platform helps users discover restaurants (including Iftar providers), hostels, and PG accommodations and connect directly with the respective owners.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
*Submit an inquiry
*Contact us through a form
*Request listing information
*Register your restaurant, hostel, or PG
*Share feedback or suggestions
This information may include:
*Full name
*Phone number
*Email address
*Location details
*Business details (for owners)
*Any additional information you choose to provide
We collect only the information necessary to operate and improve our platform.
2. Automatically Collected Information
When you visit our website, certain technical data may be collected automatically to improve user experience and platform performance. This may include:
*IP address
*Device type
*Browser type
*Pages visited
*Time spent on pages
*General interaction behavior
This data is used strictly for analytics, performance improvement, and security monitoring.
3. Purpose of Data Collection
We use the collected information to:
*Respond to user inquiries
*Connect users with restaurant or accommodation owners
*Verify and manage business listings
*Improve search functionality (such as price filters and location based results)
*Enhance website performance and usability
*Prevent misuse, fraud, or unauthorized activities
We do not use your personal information for unsolicited marketing without your consent.
4. No Payment Information Collected
Where in Calicut functions purely as a discovery and listing platform. We do not:
*Process payments
*Handle bookings
*Store financial data
*Collect debit/credit card details
Any financial transaction or rental agreement takes place directly between the user and the respective restaurant or accommodation provider.
5. Data Sharing Policy
We respect user privacy and do not sell, rent, or trade personal information to third parties for commercial purposes.
Your information may only be disclosed:
*If required by applicable law
*To comply with legal obligations
*To protect the rights and safety of our platform and users
When you directly contact a restaurant or hostel owner using the contact details provided on our website, any further communication and data sharing is solely between you and that business.
6. Data Security
We implement reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online system can guarantee complete security. While we strive to safeguard your data, we cannot ensure absolute protection of information transmitted over the internet.
7. Data Retention
We retain personal information only for as long as necessary to:
*Fulfill the purposes outlined in this policy
*Maintain active listings
*Comply with legal requirements
Users and business owners may request data correction or removal by contacting us.
8. User Rights
You may:
*Request access to your personal data
*Request correction of inaccurate information
*Request deletion of your data
We will respond to such requests within a reasonable timeframe.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Updated versions will be posted on this page with a revised effective date.
10. Consent
By using the Where in Calicut website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.