Refund and Cancellation Policy
This Refund and Cancellation Policy explains the role and responsibility of Where in Calicut, a location based discovery platform operating in Kozhikode (Calicut).
By using our website, you acknowledge and agree to the terms outlined below.
1. Platform Role
Where in Calicut functions strictly as an informational and connection platform. We provide:
*Restaurant listings (including Iftar platter information)
*Hostel and PG accommodation listings
*Contact details of respective business owners
We do not operate, manage, or control any restaurant, hostel, or PG listed on our website.
2. No Booking or Payment Handling
Where in Calicut does not:
*Accept or confirm bookings
*Process payments
*Collect rent or service charges
*Handle cancellations
*Issue refunds
All bookings, financial transactions, and agreements take place directly between the customer and the respective restaurant or accommodation provider.
3. Refund Responsibility
Since we do not collect or process payments:
*We do not issue refunds
*We do not hold customer funds
*We do not mediate financial disputes
Any refund request must be made directly to the restaurant or hostel/PG owner with whom the transaction was completed.
Refund eligibility, approval, timelines, and conditions are entirely subject to the policies of the respective business.
4. Cancellation Responsibility
All cancellations, including:
*Table reservations
*Iftar bookings
*Room reservations
*PG accommodation confirmations
must be handled directly with the respective business owner.
Where in Calicut has no authority to cancel, modify, or alter any booking made between users and businesses.
5. No Liability for Financial Disputes
Where in Calicut shall not be held responsible for:
*Refund delays
*Payment disputes
*Cancellation penalties
*Booking misunderstandings
*Pricing disagreements
*Non availability after booking
*Service dissatisfaction
Any financial or service related dispute must be resolved directly between the customer and the business owner.
6. User Acknowledgment
By using this platform, you acknowledge and accept that:
*Where in Calicut acts only as an informational medium
*All financial dealings occur outside our platform
*We bear no liability for refund, cancellation, or payment related matters
If you do not agree with this policy, you should discontinue use of the website.